DISH Installation Technician - Field
Company: DISH
Location: Wytheville
Posted on: September 20, 2023
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Job Description:
Department SummaryDo you like being active and working hands-on
with the latest cutting-edge technology?Join our J.D. Power
award-winning In-Home Services team!Check out our video to
experience a day in the life of a DISH Technician:----The In-Home
Services organization supports thousands of talented employees in
125+ facilities delivering service solutions to customers in every
zip code. Our installation technicians are leading the charge for
better customer experience, educating and connecting more Americans
with every home they visit. Our dedication to customer experience
is paying off: in 2022, DISH earned the J.D. Power award for being
#1 in Overall Customer Satisfaction for the fifth year in a row.
Job Duties and ResponsibilitiesWhat's in it for you?$17 per
hourPlus, a promotion at 6 months with a $1.00 per hour pay
increase!Paid incentive with potential for up to $6,400 in your
first year and $9,100 each year after that based on your
performance!Our greatest benefit is opportunity, as we promote from
withinOver 300 current Field Managers started their career as DISH
Technicians!Continued pay increases of 10% built in with each new
DISH Technician level achieved!Grow four levels as a DISH
Technician and beyond over the course of your career!Paid time off
- vacation and sick timeFree DISH TV programming at a value of
$114.99/month at your home, plus deeply discounted SlingTV and
Boost Mobile plansPaid training, tools, and uniforms--What will you
be doing?We build our value around simplifying lives. With
installation expertise and a passion for sharing it, our
technicians are building opportunities for themselves far into the
future.In this role, you will:Install and manage customer products,
while creating opportunities to sell them on new personalized
technologyWork autonomously to upsell and offer smart home
solutions to customers on a daily basisRelocate power and place
mounts, satellite dishes, televisions, routers, cameras, receivers
and whole-home connectivity technology in customer homesConduct
site surveys and in-person home assessmentsSkills, Experience and
RequirementsWhat skills and experience do you need?Ideal
technicians have:High energy, resourcefulness, and ability to
multitaskAn eye for opportunities to sell customers on new
personalized technologyStrong customer advocacy skills: friendly,
communicative, with a high degree of integritySales, electrical,
maintenance/repair, cable, military, and/or customer service
experience preferred--All technicians must have:Ability to work
in-person in multiple homes per day (this is not a work-from-home
position; you will be in the field servicing customers'
homes)Ability to stand for long periods of time on ladders, lift
over 70 lbs. at times, crawl into small spaces, work in all
climates and remain within the individual weight requirement of 335
lbsValid driver's license in the state you are seeking employment
in, with a driving record that meets DISH's minimum safety standard
(You will get a Dish van and a gas card)Resilience in the face of a
fast-paced and changing environmentAbility to pivot work hours;
five/six-day workweeks may be required during peak seasonal times
Compensation and BenefitsWe also offer versatile health perks,
including flexible spending accounts, HSA, a 401(k) Plan with
company match, ESPP, career opportunities, and a flexible time away
plan; all benefits can be viewed here:--.--------The base pay range
shown is a guideline. Individual total--compensation--will vary
based on factors such as qualifications, skill level, and
competencies;--compensation--is based on the role's location and is
subject to change based on work location.--Candidates need to
successfully complete a pre-employment screen, which may include a
drug test and DMV check.--
Keywords: DISH, Blacksburg , DISH Installation Technician - Field, Professions , Wytheville, Virginia
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