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Conference Planning Manager

Company: Benchmark Hospitality
Location: Blacksburg
Posted on: November 11, 2021

Job Description:

Come be a part of something bigger!

More than 10,000 dedicated employees around the world bring their unique talents, expertise and experiences to work every day with Benchmark. Our strength lies in our diversity, positive service attitude and determination to succeed.  Come be a part of our “Be the Difference” philosophy, where every employee, at every level, in every job strives to capture moments when they can provide memorable, personalized service to our guests, coworkers, and communities.

We are a strong believer in offering our employees Work-Life Effectiveness through, practices, policies, and programs to help our employees achieve success at both work and home.  Here are just some of the great benefits we offer:

  • Full Time employees have access to Medical and Dental insurance to fit your needs
  • Benchmark University (You can grow both personally and professionally through on-line webinars and self-study courses) 
  • 401K match (Let us help you build your financial future)
  • Companywide Hotel Room Discounts (Who doesn’t love to get away)
  • Paid Time Off (Holidays/Vacation)
  • Employee Assistance Program (We are here to support you)
  • Employee family events (bring the kids!)
  • Partnerships and discounts with major retailers such as AT&T, Verizon and Dish to name a few
  • Many more, please inquire for more details

Who are we?

Interested in a stunning property with growth potential? A NEW place to expand your knowledge and utilize your abilities? Join us at the Inn at Virginia Tech and Skelton Conference Center; www.innatvirginiatech.com

Inspiring ways to “Be the Difference” with every guest and employee interaction. We’ve created a place where YOU feel at home with an excellent working environment that encourages our “Be the Difference” Culture.

If you have experience in planning and executing events at high volume conference center, enjoy engaging with people from all over the world and making meaningful connections, as well as taking steps to “WOW” people, we want you! This is a tremendous opportunity for a driven person to grow a career in hospitality with a world-class property. We want you to join our conference planning team at the Inn at Virginia Tech and Skelton Conference Center.

What you will have an opportunity to do:

Conference Planning Manager is responsible the planning and coordination of conference group related activities. The Planning Manager will act as the primary liaison between the client and the staff, with the focus on meeting and exceeding client expectations with every interaction to ensure guest satisfaction.

What You Need to Be Successful:

  • Experience with event planning or related experience
  • Experience working with vendors and contracted services
  • Food and beverage or catering knowledge
  • Detail oriented, organized , and pro-active
  • Computer software knowledge / knowledge of working with hotel space management systems
  • Ability to communicate with others including all levels of administration, guests, vendors, and other team members.

What the Position Does:

  • Works with conference guests get proper support and setup of all technology needs.
  • Plans and coordinates all meeting and lodging requirements
  • Plans and coordinates all food to meet all dietary guidelines and request
  • Recommends and oversees the location of each event, food and beverages, computer and equipment needs/requirements, transportation, entertainment and decorations.
  • Adequately prepares detailed event orders in a timely manner to communicate the requested meeting space, banquet space, menu options, audio/visual equipment, lodging needs, and billing information.
  • Responsible for meeting and greeting clients to ensure that the client’s requests have been met and that all items on the contract are conformed to by hotel staff.
  • Meets and greats all hotel conference guest.
  • Required to treat all hotel and conference guest in a pleasant and respectful manner.
  • While working with a diverse group of individuals is responsible for displaying skill, sensitivity, and adaptability.
  • Resolves customer service complaints/issues only seeking advice and guidance when necessary.
  • Confronts difficult situations using honesty and tact, uses negotiation skills to resolve conflict.

What We Are:

  • 147 Room Hotel and Conference Center with over 22, 000 sq. feet of meeting space.
  • Full service restaurant, bar and lounge
  • Located in Blacksburg, VA.

Why Work for Us:

  • Awesome Employee Focused Culture - With Employee Events.
  • Eligible for Holiday after 90 days of employment. 8 Paid Holidays per year plus 16 additional holiday hours
  • Begin earning PTO after 90 day of employment
  • Opportunities to grow and transfer to new positions.
  • Medical Insurance and other awesome benefits.
  • Employer matching 401k.

What are we looking for?

Benchmark Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Keywords: Benchmark Hospitality, Blacksburg , Conference Planning Manager, Other , Blacksburg, Virginia

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