Towing Dispatcher

Company: Campus Automotive
Location: Blacksburg
Posted on: June 10, 2021

Job Description:

We are currently accepting applications for a part time dispatcher for our towing department. Must be able to work a flexible schedule INCLUDING NIGHTS AND WEEKENDS. 30-40 hours per week during VT school year, with WEEKEND ONLY hours during summer, Thanksgiving, and Christmas breaks. Job duties include;-Answering incoming phone calls from customers, motor clubs, and police departments requesting towing/roadside assistance.-Gathering customer information in order to provide towing/roadside assistance service.-Entering and dispatching service calls to drivers using our electronic dispatch system-Contacting towing customers to assist with service.-Processing driver paperwork.-Releasing impounded vehicles to their owners.Qualified candidates must possess excellent customer service and interpersonal skills, the ability to multi-task in an often fast-paced environment, the ability to work a flexible schedule mostly consisting of night and weekend hours. Candidates must also be able to pass a pre-employment background screening as well as a drug screening. Associated topics: 911, ambulance, call, customer service, dispatch, dispatcher, emd, police, service representative, telecommunicator

Keywords: Campus Automotive, Blacksburg , Towing Dispatcher, Other , Blacksburg, Virginia