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QA Analyst

Company: Modea
Location: Blacksburg
Posted on: June 6, 2021

Job Description:

Modea is seeking a curious and resourceful QA Analyst to join our growing team. As a QA Analyst, you will work closely with our cross-functional teams to ensure our products meet quality standards by testing, employing process improvements, and advocating for quality across our company culture.

What does a QA Analyst do at Modea?

The QA Analyst is responsible for performing testing on websites and mobile apps developed by Modea for clients. This position is responsible for reviewing project and development requirements to ensure specifications are clearly met across all web browsers and devices including mobile and tablet. Youll be responsible for reporting on the quality and accuracy of new websites and apps being launched for multiple clients. This will include pre and post-launch testing of elements such as functionality, design, and adherence to ADA guidelines. You will be evaluated on your ability to minimize mistakes and ensure that clients get error-free websites and mobile apps.

Daily tasks will include finding defects and bugs on websites and mobile apps, possible usability issues, missed technical requirements, and ADA issues. You will be responsible for making sure all tasks are resolved in a timely manner. This position works closely with project management, developers, and designers. Must be focused, results-oriented, self-motivated, and a resourceful problem-solver. Our ideal candidate is one that can thrive in a fast-moving, creative company. The role requires both technical and creative capabilities to merge usability with visual sensibility, creating effective customer websites and apps. The Quality Assurance Analyst will also be responsible for delivering data-driven / systematic testing procedures and documentation to deliver to our clients to show our testing workflow and process. You must have painstaking attention to detail, patience for repetitive work, and a sleuth-like capacity for uncovering non-obvious problems. 

Our business and team have consistently grown over the last four years and COVID-19 has dramatically increased the demand for our services. Currently, our office is working remotely and plans to continue until later in 2021, but ultimately, this position would be located at our headquarters in Blacksburg, VA, or in our new location in Nashville, TN.

Here are a few specific things wed be looking for you to do:

  • Create test plans, secure test data, conduct testing, and document statuses for more complex projects of diverse nature
  • Monitor and identify the root cause of problems with content, layout, usability, accessibility, functionality, guidelines, and more across multiple browsers and devices
  • Review project and development requirements to ensure requirements are clearly met when testing
  • Analyze requirements and test across all web browsers and digital devices
  • Clearly document issues with easily reproducible steps and submit all bugs into a bug tracking system
  • Ensure tasks are resolved in a timely manner and accurately
  • Report progress on problem resolution to management
  • Provide regular reports on testing and bugs found on the site
  • Ability to turn over multiple projects and tasks within a day
  • Devise improvements to current procedures and develop models/systems for testing documentation
  • Devise use cases and test accordingly
  • Create user guides and technical documentation
  • Oversee the use of best practices in testing processes and advocate for quality in general production processes
  • Daily testing tasks

Here is a list of skills and qualities that are critical to this role:

  • Have at least 1 year of testing experience on web-based technology projects or equivalent education
  • Strongly familiar with mobile platforms (iOS and Android)
  • Experience with cross-browser and mobile device compatibility testing
  • Understanding of software testing principles
  • Knowledge and familiarity with testing methodologies, processes, and tools
  • Experience writing detail-oriented test plans and test cases
  • Excellent written & verbal communication
  • Ability to self-manage and juggle multiple priorities
  • Extremely detail-oriented, and organized
  • Critical thinking and problem-solving skills
  • Comfortable communicating with clients
  • At minimum bachelors degree is required (preferably in Information Technology, management, or marketing) or equivalent experience.

Additionally, here is a list of skills and qualities wed like you to have:

  • Experience with Jira, Confluence, Google Suite a plus
  • Certified Foundation Level Tester certification or Rapid Software Testing course completion a plus

Who is Modea?

We are a technology consultancy with a mission to infuse greater control, transparency, and choice into the consumer healthcare experience. To do this, we work with large healthcare providers to help them build out a digital roadmap, then design and build mobile, web, and other digital experiences. We fundamentally believe that this work helps consumers have better information and access to care, and our clients to build stronger customer relationships.

Here are a few ways to get to know our work in healthcare:

  • Check out the Vanderbilt Childrens Hospital website. Our team built the entire experience on a cutting-edge, headless CMS implementation.
  • Download the Ballad Health mobile app. We designed this app using the Ionic UI kit and built it on a cross-platform framework for both iOS and Android.
  • Search for a doctor at the Carilion Clinic website. We helped them transform their site experience and digital tools like search and find-a-doc.
  • Flip through this conference presentation deck about some data science work we did with Childrens National.

Here are a few other reasons why you should apply:

First, youll love the work we do and the people youll get to do it with. Weve assembled an exceptionally smart and hardworking team and youll enjoy the camaraderie of your fellow Modeans. We also work with great clients who value us and our contributions. At Modea, design is fundamental and essential to our work.

Second, Modea offers a great benefits package that provides both a fun and enjoyable workplace and great perks that will improve your quality of life:

  • Paid time off
  • Modern, open plan office (Due to COVID 19, we are currently 100% remote)
  • Fully stocked kitchen
  • Team lunches
  • Regular employee events (parties, community service, etc.)
  • Discounted gym membership
  • Paid downtown parking
  • Generous health, dental, and vision insurance
  • 401k with fully vested company matching
  • Long term & short term disability insurance

Some of these benefits, like parties and snacks, have had to adapt to the remote work environment we are currently in, but our operations team has found innovative ways to support our team, from regular care packages to a work-from-home stipend. We take care of our team.

The working environment here at Modea is one of accountability and autonomy. We are working to solve big problems. So we expect a lot, but give team members the tools, freedom, and flexibility to come up with great solutions. Together, our team is developing world-class technology that will change the way healthcare is delivered.

If youve read to this point you should probably apply. Not ready? Shoot us a note at with any questions.


You must be eligible to work in the United States for this position.

Modea is committed to a diverse and inclusive workplace. Modea is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, veteran status, disability, age, or other legally protected status.

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Keywords: Modea, Blacksburg , QA Analyst, Other , Blacksburg, Virginia

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