Network Services Support Technician

Company: Warm Hearth Village
Location: Blacksburg
Posted on: June 6, 2021

Job Description:

The Network Services Support Technician provides a wide range of computing and television support services to the staff and residents of Warm Hearth Village (WHV). The technician is responsible for recording, diagnosing, and resolving problems related to IT-supported products and services on campus. This position also supports and maintains WHV's servers and acts as backup administrator. In addition, the technician is responsible for recommending and implementing customer service solutions and protecting the department's assets.

Critical to this role is comprehensive knowledge and experience with principles and concepts of both computer systems and networking operations.

The successful candidate will possess:

• Extensive knowledge of hardware and networking, include wireless components.
• Ability to work independently, manage multiple projects simultaneously, and take initiative to solve complex IT problems.
• Experience working with Windows Server, group policies, and/or Configuration Manager.
• Experience supporting a variety of desktop applications running in various operating systems.
• Experience in a VmWare environment.

Salary is competitive and based on experience. We also have a robust benefits package. FT employees earn four weeks of PTO per year and have access to 5 days (40 hours) of PTO upon hire. In addition, we offer a low-cost HSA plan, free meals for each shift that you work, and access to our gorgeous, state-of-the-art fitness center and saltwater pool.

Keywords: Warm Hearth Village, Blacksburg , Network Services Support Technician, Other , Blacksburg, Virginia