BlacksburgRecruiter Since 2001
the smart solution for Blacksburg jobs

Intuit: Virtual Experienced Tax Expert I

Company: Intuit
Location: Blacksburg
Posted on: September 17, 2020

Job Description:

OverviewIf you’re a highly motivated individual with a business background and excellent communication skills, we need you to help our customers complete their taxes using TurboTax. You’ll advance our goal of “Powering Prosperity Around the World” by providing expert guidance and explanations of tax and technical terms to our customers. You’ll also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes.What you'll bringCollege degree a plus. The ideal candidate will have a background in business, finance, accounting, or taxKnowledge of tax laws, tax concepts and familiarity with form 1040 and schedulesMinimum 3 season of paid Tax Preparation experience, with a minimum of 30 tax returns per tax year required.Prior tax preparation experience in a tax practice or retail setting required.PTIN requiredAbility/motivation to expand expertise and obtain a tax credential or certification Intuit offers a program to obtain your EAStrong customer service skills with ability to empathize and instill confidenceAbility to work within a team to assist in preparation of accurate tax returns in a timely mannerStrong Research skills and the ability to quickly use online resources to find answersCritical thinking and problem solvingPersistence and determinationWillingness to utilize audio/visual tools to communicate with customersComfortable interacting with customers through video, in a professional way that represents the Intuit TurboTax brand wellFriendly and reassuring on cameraBilingual (English/Spanish) communication skills (written & spoken) a plusFor internal use: tst assocHow you will leadThis is a seasonal position providing assistance to customers both assisting them in preparing their own returns and/or fully preparing customer tax returnsCompiling/preparing tax returns for TurboTax CustomersGathering/organizing and accurately entering customer data in the federal and state tax returns for reviewCommunicate directly with the customer as neededCoordinate customer meetings and follow-upCommunicate updates to credentialed tax experts on assigned customersWill help customers who are working on their tax return with both product/software inquiries, as well as with tax questions and calculationsApply defined practices, procedures and company policies to troubleshoot and resolve product and tax support customer inquiriesWill interact with customers utilizing strong written and verbal skills as well as deep customer empathyTypical Deliverables:Accurate and complete customer data entered in tax returns for credentialed tax expert reviewHigh quality customer interactions and experiencesApplication of defined practices, procedures and company policies to troubleshoot, resolve issues and address routine Tax Support customer questionsProficient with technology and solid knowledge of computer operations and software.Utilize and leverage government websites and toolkits to seek out and deliver the right answer to the customerDocument customer interactionsRepresent the Intuit TurboTax brand and spirit by demonstrating empathy for the customer, empowering and partnering with the customer, personalizing the experience, and providing them the confidence that they can do their own taxes

Keywords: Intuit, Blacksburg , Intuit: Virtual Experienced Tax Expert I, Other , Blacksburg, Virginia

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Amazon Workforce Staffing: Part-Time Amazon Warehouse Operator - $250 Sign-On Bonus
Description: Part-time Warehouse Team Member 250 sign-on bonusHourly pay rate:Earn 15.90/hr- 18.90 , plus benefits and a 250 bonus The base pay for this role is 15.90/hr. We are offering temporary shift premiums (more...)
Company: Amazon Workforce Staffing
Location: Danville
Posted on: 09/28/2020

Doordash: Delivery Driver - No Experience Needed
Description: No passengers. No bosses. Just you, your tunes, and the road. Sign up now and start making money Choose your wheels and deliver food and other items from local merchants to
Company: Doordash
Location: Danville
Posted on: 09/28/2020

Amazon Workforce Staffing: Warehouse Worker - Includes Benefits
Description: Full-time Warehouse Team Member 500 sign-on bonusHourly pay rate:Earn 17.25/hr 18.75, plus benefits and a 500 sign-on bonus. Limited-time opportunity.Location:44109 Pacific Commons Blvd. Fremont, (more...)
Company: Amazon Workforce Staffing
Location: Danville
Posted on: 09/28/2020


Amazon Workforce Staffing: Amazon Warehouse Worker With Bonus Potential And Benefits
Description: Part-time Warehouse Team Member 250 sign-on bonusHourly pay rate:Earn 15.90/hr- 18.90 , plus benefits and a 250 bonus The base pay for this role is 15.90/hr. We are offering temporary shift premiums (more...)
Company: Amazon Workforce Staffing
Location: Danville
Posted on: 09/28/2020

Licensed Medicare Insurance Sales - Remote
Description: If you've sold Medicare, Life, or Auto Insurance before, you'll want to consider this unique sales opportunity.Join the revolutionary ASSURANCE platform and uncap your earnings on the industry's best (more...)
Company: ASSURANCE Independent Agents
Location: Danville
Posted on: 09/28/2020

Doordash: Food Courier
Description: Your time. Your Goals. What is DoorDash Available in over 4,000 cities in the U.S., Canada, and Australia, DoorDash is about connecting people with possibilities: bigger savings accounts, wider nets, (more...)
Company: Doordash
Location: Danville
Posted on: 09/28/2020

Hired: Front-End Engineer - Danville, Ca
Description: Job Description:Join Hired and find your dream job as a Front-End Engineer at one of 10,000 companies looking for candidates just like you. Companies on Hired apply to you, not the other way around. (more...)
Company: Hired
Location: Danville
Posted on: 09/28/2020

Physical Therapist / Therapy (PT) - Pediatrics
Description: A great Pediatric setting is looking for an experienced or newly graduated Physical Therapist / PT to join their growing team br The Physical Therapist / PT is responsible for the assessment of referred (more...)
Company: Centra Healthcare Solutions
Location: Danville
Posted on: 09/28/2020

Hired: Full-Stack Software Engineer - Danville, Ca
Description: Job Description:Join Hired and find your dream job as a Full Stack Software Engineer at one of 10,000 companies looking for candidates just like you. Companies on Hired apply to you, not the other way (more...)
Company: Hired
Location: Danville
Posted on: 09/28/2020

CDL-A Experienced Flatbed Truck Driver
Description: Job DescriptionFLATBED CDL-A TRUCK DRIVER JOBS Average .65 CPM With Boyd Bros. The best flatbed truck driver jobs are right here at Boyd.
Company: Boyd Bros Transportation
Location: Danville
Posted on: 09/28/2020

Log In or Create An Account

Get the latest Virginia jobs by following @recnetVA on Twitter!

Blacksburg RSS job feeds