QC Operations Manager
Company: 360clean of Roanoke - 8322
Location: Roanoke
Posted on: February 25, 2026
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Job Description:
Job Description Job Description Benefits: Bonus based on
performance Competitive salary Dental insurance Flexible schedule
Free food & snacks Free uniforms Health insurance Opportunity for
advancement Paid time off Relocation bonus Signing bonus Training &
development Quality Control Operations Manager Location: Roanoke,
VA Position Type: Full-Time, W-2 Schedule: Second shift /
field-based (flexibility required) About the Role We are seeking a
Quality Control Operations Manager to play a critical role in
maintaining and elevating service quality across our commercial
cleaning operations in Roanoke. This is a hands-on, field-based
leadership role focused on inspections, quality assurance,
training, and team support across all facilities. This position is
ideal for someone who thrives in the field, takes pride in high
standards, and enjoys coaching teams to success while also
collaborating closely with operations leadership. As the business
grows, this role offers strong upward growth potential . What Youll
Do Quality Control & Inspections Conduct routine and follow-up
inspections across all assigned facilities Identify quality issues,
trends, and opportunities for improvement Ensure cleaning
standards, scopes of work, and client expectations are consistently
met Training & Coaching Provide hands-on training and retraining
for cleaners and supervisors Reinforce best practices, attention to
detail, and efficiency Support new account startups and corrective
action plans when needed Team & Operations Support Work closely
with the Operations & Client Success Manager and supervisors to
maintain service quality Coach teams in the field and step in to
directly manage when operational needs require Recommend corrective
actions, staffing adjustments, and process improvements
Collaboration & Reporting Communicate daily with the Operations &
Client Success Manager Provide weekly updates and insights to the
President and Owner Assist with light administrative work,
reporting, and documentation (estimated 20%) Schedule & Work
Environment Primarily second-shift (approximate schedule: 2PM-10PM,
3PM-11PM, 4PM-12AM, etc.) Field-based role with travel between
sites Flexibility required to support operational needs as they
arise What Were Looking For 13 years of experience in commercial
cleaning, facilities, or a similar service-based industry
(preferred) Prior leadership or management experience (required)
Strong attention to detail and a high standard for quality
Confident communicator who can coach, train, and hold teams
accountable Self-starter who works well independently and within a
leadership team Comfortable being in the field the majority of the
time Compensation & Benefits Base salary: $42,000 per year
Quarterly performance-based bonuses Paid Time Off (PTO) Paid
holidays Fuel Stipend $3000 per year Health insurance stipend $3000
per year Company phone and laptop Clear opportunity for growth and
advancement as the company expands Why Join Us This role is an
opportunity to own quality , build strong teams, and make a visible
impact every day. If you enjoy being in the field, leading by
example, and growing with a company that values accountability,
collaboration, and high standards wed love to meet you.
Keywords: 360clean of Roanoke - 8322, Blacksburg , QC Operations Manager, Manufacturing , Roanoke, Virginia
