Bilingual (English/Spanish) Call Center Representative

Company: Qualified Staffing
Location: Covington
Posted on: January 14, 2026

Job Description:

Job Description Job Description Qualified Staffing is hiring a full-time, temp to perm, Bilingual (English/Spanish) Call Center Representative for a call center in Covington, GA. Our client is growing their customer care department and looking for an experienced, dedicated professional to join the team. Is it time for a new career? Do you want to work for a growing business that promotes from within? We would like to talk with you about an exciting new position! Pay: $22.90/hr Schedule: 12-16 weeks of paid training Mon-Fri 8am-5pm. After training, schedule is Mon-Fri 10am-7pm. MUST be willing to work overtime hours if needed. JOB DUTIES: • Process service orders, forms, applications, and requests • Create and maintain member account information • Acknowledge and resolve customer concerns • Maintain confidentiality of member information • Answer incoming calls and assign them to the appropriate departments • Promptly respond to customer inquiries • Communicate effectively with members through multiple channels • Perform other duties as assigned SKILLS REQUIRED: • Bilingual (English/Spanish) required • Minimum 6 months call center experience • Strong customer service and telephone skills • Proficiency in Microsoft Office WHY WORK FOR QUALIFIED STAFFING? • Comprehensive benefits package including healthcare, vacation, holiday pay, and 401(k) • One application gives you access to hundreds of job opportunities • No fee to applicants! APPLY NOW TO SCHEDULE AN INTERVIEW TODAY! INDCon

Keywords: Qualified Staffing, Blacksburg , Bilingual (English/Spanish) Call Center Representative, Customer Service & Call Center , Covington, Virginia